The Way We Do Business
Finding Solutions - It's the way we do business
The financial services industry is highly competitive and fraught with product pitches from financial providers of all sizes and character. With so many offers it becomes confusing for consumers to sift through the hype and choose solutions that truly support their financial needs and health.
In response, Elevations Credit Union has made a commitment to move away from a product-centered business model and focus the way we do business on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with a resource that offers unbiased consumer information.
Finding solutions is fundamental to the way our staff delivers service every day.Throughout the year we also offer an expansive consumer
Seminar Series, in most cases at no cost to participants. Additionally, our award winning
RealityCheck consumer web site, hosted by national consumer advocate, Remar Sutton, offers real-time, hard-hitting consumer information on topics, products and services that affect your life and financial well-being.
This type of program is a rarity in a time when virtually every business focuses on selling products to customers. Our focus on providing solutions recognizes that, what is best for our membership is best for the credit union. In this "cycle of prosperity", when our member-owners thrive, the credit union also thrives. We will do what is best for our members even if it means steering them to other resources and financial service providers.