Stop by a Branch or Schedule an Appointment 

The health and safety of our members and employees is still our most important consideration, and we are following all local, state and federal guidelines to serve you in our branches. Here’s what you can expect when you visit a branch.

Social distancing:

• We are limiting the number of members in each branch, so we may ask to you to wait outside or in your car

• Please keep 6 feet from others

• Certain amenities are unavailable right now, including our coffee bars and restrooms

Personal protective equipment (PPE):

• We’ve installed plexiglass shields at all teller stations and desks

• Our employees will be wearing face coverings

• We require that members also wear face coverings

Frequent and thorough cleaning:

• We thoroughly clean and sanitize all locations daily, including the use of fogging

• We disinfect all surfaces after each member leaves

We are taking a number of other measures as we monitor COVID-19 recommendations, which include:

• Conducting daily temperature checks of our employees

• Building awareness with all of our employees around preventing the spread of diseases

• Suspending employee non-essential business travel until further notice and strongly discouraging personal travel

• Urging any employees who don’t feel well to stay home and offering 14 days of catastrophe pay to any employee directly impacted by COVID-19

• Emphasizing resources our employees already have available, like access to quality mental health care through our Employee Assistance Program

• Enabling staff to work remotely whenever possible

• Providing regular updates on our pandemic response to our staff

Senior hour at Elevations is designed to help protect those in our Front Range communities who have been identified as most vulnerable to COVID-19 by national health authorities, while making sure our members can bank with us when and where they prefer.

Members who are 60+ have first access to our branches on Wednesdays from 8:30-9:30 a.m. Senior hour is available at all branches except for our Boulder UMC Branch and Boulder Community Health Campus Branch.

• When you arrive at your Elevations branch, please have your ID on hand showing that you’re 60+

• An Elevations team member will check your ID at the door

• We are limiting the number of members in each branch to ensure social distancing

• If you have a caretaker, he or she may visit the branch with you

• Elevations team members will clean and sanitize teller stations between members

Members who are 60+ may also visit our branches during regular branch hours or schedule service appointments in advance. Senior hour is an additional option for members 60+.

We have drive-thru banking available at the following branches for your convenience, from Monday through Friday from 8:30 a.m.-5:30 p.m. and Saturday from 9 a.m.-12 p.m.:

• Boulder Diagonal(opens in a new window)

• Longmont Main(opens in a new window)

• Longmont Hover(opens in a new window)

• Lafayette(opens in a new window)

We are temporarily not offering shared branch services to members of other credit unions in the CO-OP network. You may continue to use our ATMs. We apologize for the inconvenience.