Lost or Stolen Card

We're sorry that you have a lost or stolen debit or credit card. We know this is a frustrating experience, and you'd like to expedite this process as fast as possible.

To report a lost or stolen debit or credit card

Call 888.241.2510 within the U.S. or 909.941.1398 collect outside of the U.S., 24/7.


Please read the following before continuing:

  • To receive your VISA Debit Card or Credit Card instantly, visit any one of our branches. Otherwise, we will mail your new card.
  • Please allow 7-10 business days for delivery.
  • Call 866.762.0558 to choose your PIN over the phone.

Buff One Student ID Cards


Associated fees may apply.
Electronic Funds Transfer Agreement/Disclosure (PDF)

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