Replace a Card

Need to replace a credit, ATM or debit card?

Please select one of the options below.

A. Contact us via secure chat or email through online banking
     Step 1: Log into online banking.
     Step 2: Once you are in your account, select the Secure Chat or Support link in the top right-hand corner of online banking.

Secure Chat and Support

B. Contact a Member Service Representative by phone, or call 888.346.4412 -- available 24/7. 
C. To receive your Visa Card instantly, visit an Elevations branch.

Please note: When receiving your new card by mail, it may take 7-10 business days for delivery.


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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency