Need to replace a credit, ATM or debit card?
Please select one of the options below to reach us so that we can get this taken care of for you.
- Please note, when receiving your new card by mail, it may take 7-10 business days for delivery.
- Call 866.762.0558 to choose your PIN over the phone.
- Please read the Electronic Funds Transfer Agreement/Disclosure (PDF)
- Call 888.346.4412, available 24/7.
A. Contact us via secure chat or email through online banking
Step 1: Log into online banking.
Step 2: Once you are in your account, select the Secure Chat or Support link in the top right hand corner of online banking.
B. Contact a Member Service Representative by phone
C. To receive your Visa Card instantly, visit an Elevations branch.