Mobile & Online Banking

Elevations' online banking and bill pay offer the ability to check your balance, transfer money, pay bills, and much more 24 hours a day, 7 days a week, 365 days a year.

Find out more information about our online banking and bill pay:

Below are some of the most frequently asked online banking questions.
If you can't find what you're looking for, please visit our FAQ or call us at 800.429.7626

User Names and Passwords

What is the Username format? Your Username is a unique ID that must be:

  • Different than anyone else's username
  • A different user name for each account Can be 6-20 characters
  • May not contain special characters Example: joemember2
  • Can contain letters, numbers, or a combination of both
  • For multiple or joint accounts, examples of possible username formats are: joemember (for account #1) joemember2 (for account #2) joemember3 (for account #3)

What is a Strong Password?

For the highest level of security on online banking, use a password that is hard for someone to guess and difficult for hackers to crack. Strong passwords are the safest because they contain special characters (such as # or @) and a combination of letters and numbers. Hackers search for common patterns of words. Therefore a strong password makes a break-in less likely.

What is the Password format?

The Credit Union has adopted a "strong password" format to help protect our members security in the best manner possible. Your strong password must contain:

  • 6-32 characters
  • at least 1 upper case letter
  • at least 1 number
  • at least 1 special character (symbol): @ - ' . : = ? ! (  ) $ #
  • Example: My1money!

Some hints for creating and remembering passwords

Translate a word into numbers using your telephone keypad:

  • My Money = My$66639
  • Use a goal as your password: Lose20#
  • Describe a favorite item: Dodge440!
  • Use a favorite vacation destination: Hawaii-50
  • Change out some letters for numbers for symbols: Bluesky = B1ue$ky


What Browsers are compatible with this system?
What versions of Quicken are supported?


Pending Transactions

What is a pending transaction?
Why is my authorization amount different from my actual purchase amount?


Account Nicknames

What is an Account Nickname?
Will the Account Nickname show on my Statements?


Enhanced Multi-Factor Authentication (eMFA)

What is Enhanced Multi-Factor Authentication ‘eMFA’?
What information is required when I log in?

Why did Elevations make this change?

© Elevations Credit Union. All Rights Reserved. Routing# 307074580
This site is best viewed with a standards compliant browser.

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency