Report a Lost or Stolen Card

Please read the following before continuing:

  • To receive your VISA Debit Card or Credit Card instantly, visit any one of our branches. Otherwise, we will mail your new card.
  • You can expect 7-10 business days for delivery. Your PIN will be mailed separately.

    Buff One Cards:

  • You will need to visit the Buff One office on campus to receive a new card.
  • You still need to fill out this form to report the loss with the Credit Union.

Associated fees may apply.
(Note: There is an additional $50 fee for cards sent to foreign addresses.)

Electronic Funds Transfer Agreement/Disclosure (PDF)

Verification and Contact Information

To help us serve you, please enter the following information.
First Name*
Last Name*
Account Number*
Account Password*
This is NOT your ATM PIN, Online Banking or Call24 password.
This IS the password used to identify yourself at the teller line or over the phone.
Email*
Verify Email*

Address (card will be mailed here):

Street Address*
City*
State*
Zip Code*
Country*
Phone*

Order a Joint Card:

First Name
Last Name

Lost or Stolen Card Information:

Card Type*
Last 4 Digits of Card Number*
How was it lost?*
Have you called the after hours number (1.800#) to report the loss?*
Country if not USA
When was the card discovered missing?*
Was the PIN # written on the card?*
When did you last use the card?*
Where did you last use the card?*
What is the amount of the last purchase and/or withdrawal?*
Was this reported to the Police?*
If yes, what Police Department?
Where did you last use the card?*
Agreement*
*Indicates required information