Your peace of mind and protection are paramount to Elevations Credit Union. Visa's Zero Liability policy ensures that you won't be held responsible for fraudulent charges made with your card or account information.*
- Worry-free* shopping. You can use your card to shop with confidence. That's because Elevations Credit Union protects your card information 24/7 and you won't be held responsible for unauthorized purchases made with your card or account information.
- Resolution to fraudulent charges. View your monthly Elevations Visa statements regularly to spot problems quickly. You can dispute an incorrect charge or report fraudulent activity so we can take swift action and you can regain control of your account.
- Provisional credit.* If your account is compromised, Elevations and Visa are committed to setting things right without further aggravation or inconvenience to you. Visa's protection policy requires all financial institutions issuing Visa products to extend provisional credit for losses from unauthorized card use within 5 business days of notification of loss. If you do not complete the required forms or if the dispute is reported invalid, the provisional credit may be removed from your account.