Personal & Secured Loans

Elevations Loan Protection safeguards your auto loan, personal loan or secured loan in the case of an unforeseen event that impacts your ability to pay. If you can't make your payments and have a qualifying event, Loan Protection can make them for you.

Elevations Loan Protection benefits:

• Helps protect you and your family against financial hardship should the unexpected occur

• Helps protect your credit rating by avoiding late or missed payments

• Can protect up to two borrowers per loan

• Reduces the financial burden on your family in the case of an unforeseen event

• Offers easy enrollment and simple eligibility requirements

You can sign up for Elevations Loan Protection when you open your loan or contact us to add it later.

Visit the Elevations Loan Payment Center(opens in a new window) to make a one-time payment using a debit card.

Please note:

• Allow two business days after payment is submitted for it to be applied to your account

• This is for one-time payments only

• To pay your first mortgage, please log in to Elevations Online Banking and visit the Mortgage tab for your payment options; you cannot pay for your first mortgage via the Elevations Loan Payment Center
  

You can make payments for your credit card, auto loan, personal loan, home equity line of credit, home equity loan or energy loan in online banking using your Elevations account or an account at another financial institution. For ways to make a mortgage payment, please review the commonly asked questions on our Mortgage page(opens in a new window).

• Make a payment with an Elevations account: After you log in to online banking(opens in a new window), select “Pay With Elevations Account” under the Loans tab — or select “Pay” underneath the loan from the Accounts section of your online banking homepage. Pick which Elevations account you’d like to make the payment from, and choose whether you want to set up a one-time or recurring payment.

• Make a payment from an external account at another financial institution: After you log in to online banking(opens in a new window), select “Pay With External Account” under the Loans tab. Follow the instructions to add and verify a new account. To verify the new external payment account, Elevations will make two micro-deposits into the account. It can take up to two business days for the deposits to show up in the account. Once they post, Elevations will remove the deposits. You will need to finish verifying the external account in online banking. After you’ve verified the external account, you can choose whether you’d like to set up a one-time or recurring payment.

You can make payments for your credit card, auto loan, personal loan, home equity line of credit, home equity loan or energy loan in our mobile app using your Elevations account or an account at another financial institution. For ways to make a mortgage payment, please review the commonly asked questions on our Mortgage page(opens in a new window).

• Make a payment with an Elevations account: After you log in to the mobile app, select “Transfers” in the bottom menu bar. Pick which Elevations account you’d like to make the payment from, and choose whether you want to set up a one-time or recurring payment.

• Make a payment from an external account at another financial institution: After you log in to the mobile app, select “More” in the bottom menu bar and then “Pay Loan from Outside Account” under Loans. Follow the instructions to add and verify a new account. To verify the new external payment account, Elevations will make two micro-deposits into the account. It can take up to two business days for the deposits to show up in the account. Once they post, Elevations will remove the deposits. You will need to finish verifying the external account in online banking.

Please visit the Elevations Loan Payment Center(opens in a new window) to make a loan or credit card payment with a debit card — this is for one-time payments only for your credit card, auto loan, personal loan, home equity line of credit, home equity loan or energy loan. Please allow two business days for your payment to be applied to your account after you submit it. 

To find out ways to make a mortgage payment, please review the commonly asked questions on our Mortgage page(opens in a new window).

You can make payments for your credit card, auto loan, personal loan, home equity line of credit, home equity loan or energy loan using your Elevations account or an external account at another financial institution. To find out ways to make a mortgage payment, please review the commonly asked questions on our Mortgage page(opens in a new window).

• By phone: Please call (800) 429-7626(opens in a new window), Monday through Friday from 7 a.m.-6 p.m. and Saturday from 8 a.m.-1 p.m. MT.  You may pay with a debit card or by electronic transfer using your routing and account numbers. If you pay by electronic transfer, it will take three business days for your payment to be applied to your account.

• In branch: You can make a payment at any Elevations branch(opens in a new window).

• By mail: Please mail your check with your name and the full account number on your statement to: 

Elevations Credit Union
Attn: Operations Dept
PO Box 9004
Boulder, CO 80301

Loan payments, including those sent by mail, must be received by the payment due date to avoid late fees. Processing your payment is faster online, by phone or at a branch.