Our most commonly asked questions.

For our complete list of Frequently Asked Questions, please log in to online banking and select “FAQs” under the Help Center tab. For further assistance, contact us.

Routing Number, Account Number and Direct Deposit

Mortgage Payments

Wire Transfers

Person to Person payments

Loan and Credit Card Payments

Debit and Credit Card Assistance

Checks, Joint Account Holders and Name Changes

Branch Services, Membership and Holiday Closures

Marshall Wildfire Resources

**Fees for Outgoing International Wire Transfers are $45.

*A Member Service Representative may call to verify any wire request. A fee of $20.00 will be charged for Outgoing Domestic Wire Transfers per our Fee Schedule.

†A fee of $10.00 will be charged for Incoming Wire Transfers. Please see our Fee Schedule for more information.